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GroupDocs Viewer doesn't render the page when it's a full page image in a PDF


The groupdocs viewer is working correct on all pages of a PDF i’m converting apart from the first page which contains a full page background it. For this page it just renders a blank page. Are there any limitations on background images in PDF. HTML mode is set to false so a PNG should be output for each page in the PDF. I can produce the same issue using the nuget package and the code example on Github. No error is being thrown.

Attached is the PDF for reference / testing.

Thanks for any help you can provide.greyling-finding-the-right-professional-liability-insurer.pdf (3.6 MB)


Thank you for adding the source file. We have reproduced this issue at our side and logged it in our internal bug-tracker with ID VIEWERNET-3919. We’ll update you as soon as we have any information.

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Thanks Vladimir

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You’re welcome!

Hi @vladimir.litvinchik. Is there a timeline or release number against VIEWERNET-3919?


The issue is in progress now. As soon as I have any estimation I’ll share it here.