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GroupDocs.Viewer for .NET - Questions


#1

Customer has some questions about GroupDocs.Viewer for .NET.
Please see attached file and help.
Thank you !

Questions.pdf (182.8 KB)


This Topic is created by usman.aziz using Email to Topic tool.


#2

@inquiry,

Please share with us the following details so that we can investigate your reported issue at our end.

  • Version of GroupDocs.Viewer for .NET that you are using
  • Source code (could be a sample console application) that can be used to reproduce the issue
  • Problematic Word document

#3

@usman.aziz

The customer’s account is not working but they have asked me to post this here for review.sample.zip (50.1 KB)


#4

@sabrina.tran1,

We have tried rendering the provide Word document using the latest version of GroupDocs.Viewer for .NET but could not reproduce the customer’s issue at our end. Please download the rendered output for reference. Could you please ask the customer to share the version of GroupDocs.Viewer for .NET that he is using?


#5

@usman.aziz

The customer’s account still hasn’t been sorted but but they have told us that it is 18.12.0.0

Kind regards,

George.


#6

@GeorgeClark,

We have checked the customer’s issue with v18.12 as well but could not reproduce it at our end. The sample application that we have used can be downloaded from here as a reference. The application renders the sample.docx document and saves the results in the Storage folder which is located in the root directory. If possible, please ask the customer to share with us the complete source code (without compilation errors) that can be used to replicate the issue.