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Groupdocsv viewer doesnt display bmp attachement


#1

Good day I am using 2.13 but the viewer does not display the .bmp attachments correctly


any workarounds


Kind regards
Divan

#2

Hello Divan,


We are sorry to hear that you have such issue. Unfortunately from your post is not clear how to reproduce the issue. Since that could you please share with us file example which doesn’t displayed and code examples from the next files:
1. Globals.asax.cs
2. Viewer widget code from .aspx web page
3. beck-end code example of this aspx web page - aspx.cs file

Also will be helpful if you will share with us screenshot of the issue.

Thank you

#3

Good day


Please find the attached sample. I have also tried with 2.14 also doesn’t work





Kind regards

Divan

#4

Hello Divan,


Thank you for the example. Yes, we have reproduced the issue. We created a bug ticket report and our product team will resolve it soon. After resolving we will notify you.

Sorry for the inconvenience.

#5

Good day


Has this issue been fixed in the 2.15 release?

Kind regards
Divan

#6

Hello Divan,


Thank you for the question. Yes, this issue is fixed in the Viewer 2.15

Best regards.