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Handlers does not respond



I'm trying GroupDocs.Annotation .NET library. First I launched it on Windows 7, IIS 7. Then I tried to transfer the same site to windows server 2012 R2, IIS 8 and I got some errors saying that GroupDocs handlers does not respond, e.g. "/document-viewer/GetScript?name=libs/jquery-1.9.1.min.js&_=1430727712450".

I can see these handlers under Handler Mappings tab in IIS 8 but for some reason they do not respond.

Is there some kind of incompatibility with windows server 2012 or IIS 8, or maybe I'm missing something ?



We are sorry to hear that you have such issue. We have tried to reproduce it but we can’t - all works fine for us with the server 2012 R2 and IIS8.5. Since that could you please share with us your web.config file that we can check it.

Thank you.

Thank you for your reply,

I just wanted to make sure that GroupDocs supports Windows Server 2012 and IIS 8. There was some incompatibility with our framework.



Thank you for the notification, glad to hear that.

If you will have more question please feel free to contact us.