High RAM consumption issue during working with large text file in .NET

GroupDocs.Viewer Product Family
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1

Hello again.

I try to render large text file https://easyupload.io/zlj947, please extract the archive) using GroupDocs.Viewers.Viewer for .NET version 20.0.3.0

After loading the text file into Viewer, RAM consumption increases dramatically up to 8 Gb and page rendering stage is not started after 25 minutes of file processing (I didn’t wait any further)

This issue is reproducible in example project that your developer has attached in a comment from topic Cancel Viewer document loading or rendering in .NET - #2 by atir.tahir

P.S.
Interesting fact: if I change the attached file extension from .TXT to .LOG,
the same file are getting rendered in a couple of seconds, consuming something around 1Gb of RAM in peak load, but .LOG file is rendered without pagination, unlike .txt files, which are split into pages.

1 Like
2

@paraben,

We cannot access this problematic file (getting access denied error). Can you please upload file to some other cloud storage (e.g. Google Drive) and share link with us? We’ll then look into this issue.

3

Sure.

Please try this link: https://1drv.ms/u/s!AlbAa3vxr9cL3mlTCKIBgKULNgUw?e=qSPuju

1 Like
4

@paraben,

This issue is reproduced at our end. Hence, we’ve logged it in our internal issue tracking system with ID VIEWERNET-2434. It will be now further investigated. As there’s any update, you’ll be notified.

5

@paraben

Your reported issue VIEWERNET-2434 is now fixed in API version 20.6.