IE Edge display problem

GroupDocs.Viewer Product Family
1

We are using the latest dll 16.10.10 to generate html representation of documents.


We have noticed that when the generated html is displayed in IE Edge, then it adds a large scrollbar area as shown in the attached picture.

We also attached the generated html.

2

Hi Nicolas,


Thanks for sharing your issue with us.

Please spare us some time to prepare the environment required to investigate your reported issue at our end. Once we get the results, we shall get back to you.

Please stay tuned.
Warm Regards
3

Hi Nicolas,


Thanks for being patient.

Can you please provide us the sample source document for which you are getting this issue? We shall be waiting for your response.

Have a nice day.

Warm Regards
4

The issues you have found earlier (filed as VIEWERNET-962) have been fixed in this update.

This message was posted using Notification2Forum from Downloads module by groupdocs.notifier.
5

Happens with all documents

6

Hi Nicolas,


Thanks for the confirmation.

Your reported issue has been reproduced at our end. We have logged the issue in our internal Issue Tracking System with ID: VIEWERNET-962. We shall further investigate this issue and once we have any information, we will update you here.

Thanks for your cooperation.

Warm Regards
7

Hi Nicolas,


Thanks for your cooperation.

We created a sample one page Word document and rendered it in HTML using GroupDocs.Viewer for .NET. There is no issue with the scrollbars in this particular case (see attachments). Can you please provide some sample documents for which you are facing this issue at your end. We shall be looking forward to your reply.

Warm Regards
8
Please try with the file attached.
It seems to happen with pdf files.
9

Hi Nicolas,


Thanks for the assistance. We shall get back to you in case of further updates.

Have a nice day.
Warm Regards
10

Hi Nicolasi,


Thanks for being patient.

We are happy to inform you that the issue you mentioned in this forum thread has been resolved. The fix of the issue will be available in GroupDocs.Viewer for .NET 16.12.0. Once the release is available, we’ll notify you here.

Warm Regards