Free Support Forum - groupdocs.com

Image resizing issue


#1

I am trying to convert a xlsx file into jpg and I am also providing a custom width and height however the re-sizing does not take effect. The file in question is attached.


#2

I have tried other formats as well which do not resize: docx, tiff.


#3

Infact, after running the Groupdocs.Conversion demo project with the provided options, the following files were not resized: GroupDocs_Demo.doc, GroupDocs_Demo.jpg, GroupDocs_Demo.mpp, GroupDocs_Demo.vdx & GroupDocs_Demo.xls


#4
Hello Wkhan,

Sorry to see you get this bug. We’ve investigated and reproduced this bug. Our product team was already informed about it. When the fix be released you’ll get a notification. Sorry for the inconvenience.


#5

I am currently evaluating the product and the re-sizing functionality is critical for my project. Could you advise as to when this bug will be fixed?


Thanks

#6
Hello Wkhan,

Sorry, but currently I’m not able to provide you some timelines. The ticket (CONVERSIONJAVA-56) for this case was registered in our system and when the version including the fix for it will be released you’ll automatically get a notification.