Issue with Compare – Unreadable Text in Compared File

GroupDocs.Comparison Product Family
1

When I compared a DOCX version of a contract with PDF version using the Compare, the compared contract file was downloaded successfully. However, after opening the downloaded file, the text was not readable and appeared overwritten.

This issue occurs in:

  • DOCX–PDF comparisons
  • PDF–PDF comparisons

For DOCX–DOCX comparisons, the compared file opens and displays correctly. Attaching the DOCX and PDF files which I tried to compare.
contract_24_07_2025_1-1.docx (14.0 KB)
contract_24_07_2025_1-4.pdf (542.0 KB)

This is the output file which we received after comparing Docx - Pdf.
judd-9999-31072025-04-41-10-321024-c_1_2_06082025-05_04_28.773.pdf (674.9 KB)

This issue occurs same for PDF - PDF as well.

Could you please investigate why the output file becomes unreadable when PDFs are involved in the comparison?

2

@sureshemailid

Could you please provide more details about the environment you are using, such as the version of GroupDocs.Comparison and the platform (e.g., .NET Framework, .NET Core)?

3

we use groupdocs-comparison - cloud python and version API we use v2.0/comparison/comparisons

4

This topic has been moved to the related forum: Issue with Compare – Unreadable Text in Compared File - Free Support Forum - groupdocs.cloud

5