I am currently using GroupDocs.Viewer for .NET. Currently, when we render documents using the viewer, the main content of the document is displayed correctly. However, all user comments (annotations/comments) embedded within the file are missing and do not appear in the output view.
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Hi Prapas,
We’re sorry to hear that. Please share your sample file (you may share it via email if it is confidential, my email address is denis.gvardionov@aspose.com ) and the view options that you’re using for rendering documents, so we can reproduce and investigate it on our side.
Waiting for your reply.
With best regards,
Denis Gvardionov
Hi @denisgvardionov,
I have sent the sample PDF file that has the issue to your private email.
Thank you for your support.
BRs,
Prapapra
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Hi Prapas,
Obtained your file, starting investigation. Also, please share your view options, which you use to render this document by passing them to the Viewer.View() method.
With best regards,
Denis Gvardionov
Hi @denisgvardionov ,
I have already captured screenshots of all the configuration/settings as requested and attached them in this reply email for your reference.
BRs,
Prapapra
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Hi Prapas,
We successfully reproduced the issue with missing text in the red rectange when rendering it with GroupDocs.Viewer to any supportable format. We consider it as a bug and reported it to our developers. We’ll notify you here when it will be fixed. Sorry for any inconvenience.
With best regards,
Denis Gvardionov
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