Thank you for your feedback.
Unfortunately, I can’t reproduce the issue with PPXT in Firefox see
I was using the shared file. The link is Free Online Viewer | Free GroupDocs Apps.
In case you still experience this issue please check the developer console in browser by pressing F12.
And share if there any errors in the Console.
I have reproduced this issue on Ubuntu. The issue ID is GROUPDOCSAPP-1037. We’ll let you know in case of any updates.
Hi Denis Gvardionov,
Thank you for confirming that the issue has been reproduced on Ubuntu and for sharing the issue ID (GROUPDOCSAPP-1037). I appreciate your efforts in investigating this matter.
Please let me know if you require any further details or assistance from my side. I will await your updates regarding this issue.
Best regards,
Nani.p
Hi Denis Gvardionov,
Thank you for your acknowledgment and commitment to keeping me updated. Considering the impact of this issue, I kindly request if it could be prioritized for resolution at the earliest.
Please let me know if there is any additional information or testing required from my side to help expedite the process. I look forward to hearing about any progress soon.
Thank you for your cooperation and support.
Best regards,
Nani.p
I’m sorry for the delayed response. To fix the issue please try installing Microsoft Fonts:
apt install ttf-mscorefonts-installer
Please refer to How To Install Windows Fonts on Ubuntu documentation topic for the detailed instructions.
Also, you would need to install Calibri font that is used in the presentation.
You can copy the font from fonts folder on Windows, or download it.
Please let us know if this solution works for you.
As a follow-up to my previous post:
The provided solution is temporary. We are working on resolving this issue on our end. In the meantime, installing the necessary fonts should address the problem.
Hi Denis Gvardionov,
Thank you for your response. While I understand that installing the necessary fonts might address the issue temporarily, I would prefer a permanent solution to ensure smooth operation without manual interventions.
Additionally, could you please provide the endpoint details or any specific configuration changes required to resolve this issue comprehensively?
Looking forward to your prompt response.
Best regards,
Nani.p
Issues Screenshot 2 (DataCut.png) and Screenshot 3 (DataEffectedInTable.png) were fixed in the latest update. You can navigate to View documents online | Free GroupDocs Apps and upload file again.
In case you experience any other issues. Please create separate topic for each issue for better navigation. Thank you
Hi Denis Gvardionov,
Thank you for your update regarding the resolution of the issues in Screenshot 2 (DataCut.png) and Screenshot 3 (DataEffectedInTable.png).
Unfortunately, I am still encountering these issues when accessing the functionality via Firefox on Ubuntu. I have uploaded the file again through View documents online | Free GroupDocs Apps, but the problem persists.
For your reference, I have provided additional details and screenshots in the following link:
https://drive.google.com/drive/folders/1m3A1zayLk_Jzo95Moxu3Ywr94svdNzL9?usp=sharing
Could you kindly investigate this further? If needed, I am happy to provide more information or logs to assist in troubleshooting.
Thank you for your support.
Best regards,
Nani.p
Thank you for double checking. I have double checked and found that the ticket in our internal bug-tracker was closed by mistake. I’m sorry for the inconvenience. Will update you as soon as I have any new information.
Hi Denis Gvardionov,
Thank you for the update and for looking into this. I understand that mistakes can happen, and I appreciate your transparency. Please keep me posted on any new developments regarding this issue. Let me know if there’s anything further I can provide to assist in the meantime.
Best regards,
Nani.p