Thanks Evgen, I look forward to the reply. If you need any information from me please let me know.
Hi again, I have now conducted an investigation on our sites and this actually seems much more severe then originally noted, since 9PM 04/08/2015 a significant amount of files attempted to be uploaded via the groupdocs api are now stored as 0KB files… it seems like the issue was not just a display issue of current files but actually effected the uploading of files as well.
Apologies I didnt get an email notification of this new reply so completely missed it.
Unfortunately there is yet another issue as your whole platform seems to be down since 13.30ish, someone else in the office is most likely trying to contact you but if you could look into why this is down that would be great.