jQuery errors on viewer 2.19 (MVC project)

GroupDocs.Viewer Product Family
1

Hi all,


I am experiencing some problem in our C# MVC (over IIS 8.5) application using groupDocs viewer 2.19. Our code looks like this:

Golbal.asax:

Viewer.InitRoutes();
Viewer.SetLicensePath(Server.MapPath("~/Licenses/GroupDocs.Viewer.for.NET.lic"));
Viewer.SetRootStoragePath(Server.MapPath("~/SecureDataFiles/"));

View:

@using Groupdocs.Web.UI

@Html.CreateViewerScriptLoadBlock()


@(Html.ViewerClientCode()
.TargetElementSelector("#test")
.FilePath(“mass_media.doc”)
.Width(500)
.Height(300))

As you can see is a very simple test but I am getting the attached errors.

Regards,
2

Hi,


I’m sorry to hear that you have such issue. First of all I want to notify you that we have released a next generation Viewer library and if possible you should migrate on it.
As for the issue - try to use @Html.CreateViewerScriptLoadBlock().LoadJquery().LoadJqueryUi().UseHttpHandlers(false)
instead of @Html.CreateViewerScriptLoadBlock()

Best regards.

3

Hi Pavel,


Thanks for your quick response.

I can not update to 3.0 because my license does not include such version. I have to use 2.xx apparently.

I have tried what you suggested but the error persist (please check the attached image to see what we get).

This is the internal exception we get:

The controller for path ‘/document-viewer/GetScript’ was not found or does not implement IController.
The controller for path ‘/document-viewer/CSS/GetCss’ was not found or does not implement IController.

Kind regards,
4

Hi again,


Thank you for coming back. I have tried to reproduce your issue again but I can’t - all works well, you can compare your project with our example , also if this will not help you please share with me example of your project that I can check it on my side.

Thank you.
5

Hi Pavel,


Thanks for your quick response.

Thanks to your project I have managed to find what was wrong. In my Global.asax I had the Viewer calls after the ASP calls and you had it before. I have changed it so it looks like yours and now the viewer is rendering the document:

protected void Application_Start()
{
Viewer.InitRoutes();
Viewer.SetLicensePath(Server.MapPath("~/Licenses/GroupDocs.Viewer.for.NET.lic"));
Viewer.SetRootStoragePath(Server.MapPath("~/SecureDataFiles/"));
Viewer.EnableFileListRequestHandling(true);

AreaRegistration.RegisterAllAreas();
FilterConfig.RegisterGlobalFilters(GlobalFilters.Filters);
RouteConfig.RegisterRoutes(RouteTable.Routes);
BundleConfig.RegisterBundles(BundleTable.Bundles);
}

Unfortunately this has not solved the issue 100%. Now the document renders but the header panel has no icons (groupDocsJqueryErrors_Header image) and I am getting similar errors than before (groupDocsJqueryErrors_Header_errors file)

Thank you very much for your help.

Regards,
6

Hi,


Glad to hear that my example was useful. To fix this issue you should add to your Web.config to system.webServer section this code:

or simply set the runAllManagedModulesForAllRequests parameter of “modules” to “true”:


Best regards.
7
Thank you very much Pavel, everything is working as expected now!

I hope you have a good day.

Kind regards,
8

Hi,


Glad to hear that.

Best regards.