Large files crashing viewer on linux systems

GroupDocs.Viewer Product Family
1

Certain files cause crashes of our application due to an unhandled error.

When trying to process a document using the Viewer this error message is seen linuxgroupdocscrash.PNG (8.5 KB)

Many images cause this issue if they are processed to be larger than the byte size given. Very few documents of the test set used are larger than the requested size limit until processed within the viewer.View() method.

We are using the most up to date version of the Viewer package.

The error cannot be caught within our own code, it instantly aborts the running process with a segmentation fault.
I’ve attached one of the files that causes this issue.
crashingFile.pdf (111.3 KB)

This is experienced on Ubuntu systems 20.04 and 18.04.

2

Hi @dfrincu

We could reproduce this issue at our end in Docker container. It’s been logged in our internal issue tracking system with ID VIEWERNET-3222. As there’s any update, you’ll be notified.

3

@dfrincu

This issue has been fixed in GroupDocs.Viewer 23.1. The package is available at NuGet and GroupDocs.Downloads.

Have a nice day!