Large PPTX file conversion issue in Java

GroupDocs.Conversion Product Family
,
1

Is there a size limit for PPTX files?
I’m getting the following error trying to convert a 2GB (2225025477) file:

arraycopy: last destination index 2147483958 out of bounds for byte[2147467598]

  • System.java in java.lang/arraycopy
  • com.groupdocs.conversion.internal.c.a.ms.System.IO/write
  • com.groupdocs.conversion.internal.c.a.ms.helpers.streams/copyStream
  • com.groupdocs.conversion.internal.c.a.ms.System.IO/fromJava
  • com.groupdocs.conversion.handler/convert

I got the error on 19.4 and 19.10.3 (and I can’t figure out how to convert a PPTX into multiple images efficiently on 20).
The server has enough memory, it is not a java.lang.OutOfMemoryError: Java heap space error.

2

@rstauner

No there’s no size limit.
We’re investigating this scenario with ID CONVERSIONJAVA-1034. If there’s any further information required, we’ll let you know.

3

@rstauner

We shared a workaround here.

Could you please share the server details (e.g. memory allocation, CPU)? Also, could you please share the problematic file, you could upload it to some cloud storage and share link here.