Hi,
There seems to be an issue with our account. Today I tried to reset the password but got an error that had failed to reset.
Is this something that can be corrected?
Thanks for your help.
"Password reset for itinfo@desknetinc.com failed.
Sorry, but provided email is not registered."
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"If you could not reset your password, please feel free to email the support team"
Benjamin Freed
DeskNet Inc. - Product Manager / Solution Architect
This message was posted using Email2Forum by george.clark .
Hello,
Thank you for your inquiry .
Could you please specify, for which email you need to reset a password ? For ben.freed@desknetinc.com or for itinfo@desknetinc.com ?
We will wait for your details.
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Best regards,
Evgen Efimov
http://groupdocs.com Your Document Collaboration APIs Follow us on LinkedIn , Twitter , Facebook and Google+
bfreed
June 13, 2016, 12:42pm
3
itinfo@desknetinc.com .
There are no issues with the ben.freed account.
Thanks,
Ben
Hello,
Sorry, but our Product team can't find a user with itinfo@desknetinc.com email in our data base. Seems that the user doesn't exist. Please try to re-create the user with such email.
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Best regards,
Evgen Efimov
http://groupdocs.com Your Document Collaboration APIs Follow us on LinkedIn , Twitter , Facebook and Google+