Free Support Forum -

Message "Loading your content" not centered



We found that when the “div” that contains the viewer its a little small, the message “loading your content” is not centered.

I send you by mail, the .aspx and the screenshot.

Thank you!


Hello Alexis,

We’ve obtained the mail “Screenshot of “loading your content” and .aspx” yesterday, but it doesn’t contain attachments, only the text “The attached file corresponds to the posting in:” and your signature.

You can send us these files not only via email, but also sharing via Dropbox or some other file sharing service.



I just sent the attached file.



Hello Alexis,

Sorry for the delay. We received your documents via email. Unfortunately, we cannot reproduce the issue while using yours source code, all is working well for us. From the screenshot we can see, that the GroupDocs.Viewer viewport is embedded into another web-page and it occupies the pretty small area. Maybe this is the reason.

Please do the next:
1. Download and use the latest version of the GroupDocs.Viewer for .NET - 2.4.0. There is a chance that this issue is already fixed.
2. If not, please describe a way how the GroupDocs.Viewer viewport is embedded into the page that is shown on the screenshot. Or simply post a source code of that page.

Thanks and waiting for your reply.