MSG to PDF with dead image link

GroupDocs.Conversion Product Family
1

We are experiencing long wait times on our server when converting outlook files to PDF when the email has a dead image link. If we remove the dead link it works fine.

Groupdocs Conversion version is 21.10.1

We are using this docker image adoptopenjdk/openjdk11:jre-11.0.11_9-ubuntu from Docker in our kubernetes pods.

On the other hand I have no issue when I use my developer PC which has an abundance of resources compared to the pods.
Windows 10 Enterprise 20H2 with AdoptOpenJDK 14.0.2+12

I have attached a sample email.
VS_ Vedhæftede filer.7z (650.0 KB)

2

@DGJensen

We are investigating this issue. Your investigation ticket ID is CONVERSIONJAVA-1680. We’ll notify you in case of any update.

3

A post was split to a new topic: MSG file with dead image link to PDF conversion in Java

4

How is this issue progressing?

5

@DGJensen this issue is still in work. It seems it is related to a conncetion timeout setting. I will update you when resolve it.