Free Support Forum -

Need to change account email


I understand I’m not able to change the email address on my account. However, I have to adjust where my Signature Form submissions are going to. I’ve tried adding an additional Admin user, but they are still not getting the submissions in their email.

Can my account be adjusted to either a) allow the other admin user to receive the submissions or b) change the email address that’s associated with my account.

This is urgent.


Hello Nbishop,

Thank you for your request. To adjust where your Signature Form submissions are going to, you should set configurations like showed on this screenshot -

1. In the “Out file name” section tern on “Receive email on sign”

2. Fill “Send email to” field

If this will not help you we will change your account email to which you will specify.

If you will have more questions please feel free to contact us.