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OutOfMemoryError during concurrent conversion


#1

We use Java API for conversion in a web service. When the web service runs 3 concurrent conversions, each converting a 3MB Excel document to TIFF, it gets OutOfMemoryError. We use JVM configuration: -Xms8192m -Xmx8192m
-XX:MaxPermSize=256m.

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We need your suggestions on how to fix the performance issue.

Thanks!
Catherine


#2
Hello,

Thank you for you inquiry.

The process of conversion itself is resource-intensive and some documents can have also some graphics or images in itself , which can hamper the conversion process more and may require additional system resources for conversion. We will do all the best to improve our library . We have logged this problem(improvement) in our issue tracking system as CONVERSIONJAVA-100 . But will be useful if you share with us your file examples and we will test them and our Product team will try to find a solution for this issue.

We have linked this forum thread to the same issue and you will be notified via this forum thread once this issue is resolved.

We apologize for the inconvenience.

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Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
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#3

The issues you have found earlier (filed as CONVERSIONJAVA-100) have been fixed in this update.


This message was posted using Notification2Forum from Downloads module by GroupDocs Notifier.

#4

Please add Anil_Kumar_Mittur_Ve@Dell.com to all your replies.



Thanks!

Catherine


#5
Hello,

We have added mentioned user's email for all replies in this thread. Now he will get notification when we will reply on post .

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Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+