PDF file renders differently in Windows and Linux

GroupDocs.Viewer Product Family
,
1

Greetings,

We are using the GropDocs viewer for .Net with ASP.Net core version 3.1. GroupDocs viewer version is 21.2. While the file conversion overall works fine, it completely messes up the PDF conversion to html when run on a Linux (Ubuntu 20.04) docker container. The same file renders accurately in Windows dev environment. here are the output files from the same code in different envs.

Original Document (617.0 KB)
Rendered on Windows (png) (32.2 KB)
Rendered on Linux container (jpg) (19.3 KB)

How to fix this?

TIA.

2

@sameer.nytro

Thank you for attaching the source file and the screenshots. We’ve reproduced this issue at our end. This issue does require deeper investigation so we’ve created the issue with ID VIEWERNET-3331 in our bug tracker. You’ll be notified in case of any updates.

3

@sameer.nytro

This issue was fixed in GroupDocs.Viewer for .NET 24.1.
The version can be found at:

Have a nice day!

4

@sameer.nytro

Please note that GroupDocs.Viewer for .NET 24.1.1 hot-fix version was published. The version can be found at:

Please use 24.1.1 instead of 24.1.
We’re sorry for the inconvenience.

5

@sameer.nytro

Please note that GroupDocs.Viewer for .NET 24.1.1 hot-fix version was published. The version can be found at:

Please use 24.1.1 instead of 24.1.
We’re sorry for the inconvenience.