Dear Support User,
I’m using some sample documents for Pdf to Excel conversions. After conversion, the converted excel output document has unsupported text. I tried multiple times, but the issue remains the same. I have attached both input & output for your reference. Kindly advise.
PDF to EXCEL.zip (84.1 KB)
Thanks.
This issue is reproduced at our end. Hence, we’ve logged it in our internal issue tracking system with ID CONVERSIONNET-4975. It’ll be now further investigated. You’ll be notified about the outcomes.
Hi Support Team,
I tried to convert another sample document from pdf to excel. I’m getting errors like “cannot convert. The file is corrupt or damaged.”. I can able to open that pdf file and view them. Kindly refer to the attached file and advise.
sample_8.zip (159.0 KB)
Thanks
Upon further investigation, it’s been observed that the issue is with the PDF. This is not a Groupdocs.Conversion for .NET issue. When you try to convert the source PDF with Adobe Acrobat Pro, the converted file has same square/font in the output. Also, when you open the pdf and try to copy/paste text from it, the result is the same (invalid font/square chars). So, definitely there is something wrong with this particular pdf. Maybe font or encoding, or both, but for sure it’s not a Conversion issue.
We are investigating this scenario. Your investigation ticket ID is CONVERSIONNET-4976.