Hello,
We have an application which generates PPTx files using Open XML sdk.
The PPT’s open properly in Windows 7 - Power Point Application. But when we view the document using group docs Viewer (on browser), we are seeing an error “An error occurred while processing your request”
We have a Site Small Business License and we want help in getting this resolved.
Attached is a sample pptx which is not opening using Group Doc Viewer.
Regards,
Kishore Jandhyala
+91 9818886870
Hi Kishore,
Thanks for using GroupDocs.Viewer for .NET.
Can you please tell us the version of GroupDocs.Viewer for .NET you are using? We shall be looking forward to your response.
Warm Regards
Hello Usman Aziz, We are using Version 2.19.0.0
Hi Prabhjot,
I have tested your file and was able to
view it . TO view the document I use such GroupDocs.Viewer source code:
<%= Viewer.ClientCode()
.TargetElementSelector("#test")
.FilePath(“MA Client Report - ssss cccc Report.pptx”)
.ZoomToFitWidth()
.Quality(100)
.UseHtmlBasedEngine(true, true)
.PreloadPagesCount(1)
.OpenThumbnails(false)
.ShowViewerStyleControl(false)
%>
Please share with me your code example that I can reproduce your issue.
Thank you.
Hi Pavel Teplitskiy,
Seems like file was edited after generation. Please note, once file is edited & saved it starts working fine with GroupDocs.
I have attached the 2 more files(with same contents) which are not working. GroupDocs is showing error for which I have attached a screen shot as well as stack trace in .rtf file.
We are using C#/WebApi/IIS to host groupdocs code
Looking forward your help.
Regards,
Prabhjot
Hi Pavel Teplitskiy,
Seems like the earlier file was not a correct sample file.
I have attached the 2 more files(with same contents) which
are not working. GroupDocs is showing error for which I have attached a screen
shot as well as stack trace in .rtf file.
We are using C#/WebApi/IIS to host groupdocs code
@(Html.ViewerClientCode()
.TargetElementSelector("#test")
.FilePath(Model.FullName)
.EnableRightClickMenu(true)
.ShowHeader(false)
.ShowThumbnails(false)
.OpenThumbnails(true)
.ZoomToFitWidth()
.Height(1400)
.PreloadPagesCount(1)
.UseHtmlBasedEngine())
Looking forward your help.
Regards,
Kishore
Seems some error, I can not upload. Kishore has uploaded it.
Hi,
I have checked new documents with the GroupDocs.Viewer and was able to reproduce the issue. Since you use a very old version which which is not supported any more the only way to resolve the issue is to migrate to the latest version of the Viewer which render this document with out any problems.
Please investigate our
documentation and if you will need any help with it - feel free to contact our support.
Best regards.
Hi,
We are facing issues in converting our old code to use latest version of group docs.
Can you provide me sample code for GroupDocs viewer 17.1 for MVC 4.5?
@Html.CreateViewerScriptLoadBlock().LoadJquery().LoadJqueryUi()
@(Html.ViewerClientCode()
.TargetElementSelector("#test")
.FilePath(Model.FullName)
.EnableRightClickMenu(true)
.ShowHeader(false)
.ShowThumbnails(false)
.OpenThumbnails(true)
.ZoomToFitWidth()
.Height(1400)
.PreloadPagesCount(1)
.UseHtmlBasedEngine())
regards,
Kishore
Hi Kishore,
Thanks for sharing your issue with us.
The next generation GroupDocs.Viewer for .NET starting from version 3.0.0 is a standalone, back-end document rendering API that renders the supported document formats into either HTML pages or images. The front end UI has been disintegrated from the back-end API. Now, you will have to create your own front end application to view the rendered pages of any document. We have also created some sample open source document viewer applications using the next generation GroupDocs.Viewer for .NET. You can also use any of these applications and modify them as per your needs. You can find these applications in
Showcase section in the
GitHub repository of GroupDocs.Viewer for .NET.
In case of any confusion, please feel free to let us know.
Warm Regards