Free Support Forum - groupdocs.com

preloadPagesCount parameter not working?


#1
Hi ,

As suggested seen in this thread , preloadPagesCount set to 1 to try to reduce wait time before seeing the first page of the document.

Time spent to render view is almost no different whether the parameter set to 1 or 0 .

P.S. before the test , I clear all the cache files under the cache folder which defined by groupdocs.viewer.cachePath.


Run mode:HTML based mode
Document consume method:URL TO FILE
groupdocs library:2.13.0

#2
Hello ,

Thank you for your inquiry.

Seems that you are right , for current version of our GroupDocs.Viewer for Java library this parameter doesn't work . We have logged this problem in our issue tracking system as VIEWERJAVA-1078. Also we have linked this forum thread to the same issue and you will be notified here once this issue is resolved.

We apologize for the inconvenience.

--------

Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+


#3

Hi Evgen,


This feature is quite critical to whether viewer could be integrated or not.

Could you please give specific time of implementation ???

#4
Hello,

Thank you for coming back.

We understand that this issue is important to you . We're not quite sure at the moment when this will be fixed completely. We're expecting to include this fix in our next release however, this estimate is not final at the moment. We'll let you know as soon as we make some progress or resolve the issue completely.

We apologize for the inconvenience.

---------

Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+