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Problem with .msg rendering

Hi there, one of our customers are facing some problems while rendering a family of .msg files with your viewer. The problem is that not all of the message is rendered, as you can reply with the attached file.
Can you please try?
Many thanks,

I GOODBYE TO AUGUST Hello Super Awesome Flash Deals from $10.zip (34.8 KB)

Gianluca

@gianboscolo,

Thanks for using GroupDocs.Viewer. Would you please provide us the following details?

  • Which GroupDocs.Viewer API (Java, .NET, Cloud) are you using?
  • Version of the API in case of .NET or Java
  • Rendering mode i-e Html based rendering or image based rendering

We shall be looking forward to your response.

Hi,
comparing our project to your on github i’ve seen a difference in imageHandler initialization.
We’ve another problem but for this i’ll open a new post
Many thanks

Gianluca

@gianboscolo,

Sure. Please make sure that you always mention the API details (i-e platform, version, rendering mode) when creating a new topic.