Free Support Forum - groupdocs.com

Responsive Design Issue


#1

To whom it may concern


We are experiencing issue with the Responsive Design on version 2.0 of https://eu-api.groupdocs.com.

We get a widget url that we use inside of a iframe.
The issue is that when I access groupdocs through the iframe on a mobile device the signature box does not scale correctly to the screen width
Here is how it is looking via the iframe: http://take.ms/jePJQ

Here is when we take the widget url straight up in the browser on a mobile device:
http://take.ms/j3iQa

Please assist

Kind Regards
Gerhard

#2
Hello Gerhard,

Thank you for your request.

We have managed to reproduce the issue on our side and our Product team was informed about it. Unfortunately , at the moment there is no any workaround to avoid the issue, so please be patient, we will notify you when it will be resolved.

We apologize for the inconvenience.

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Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+


#3

Hi Evgen


Does V3 solve this issue?

If so how much change is it to integrate with the newer version?

Kind Regards
Gerhard

#4
Hello Gerhard,

Sorry, but at the moment we don't have such information , because our Product team fixes all issues in queue order . So, when we will have any information from our Product team we will notify you.

If you will have more questions please feel free to contact us.


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Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+