Responsive Design Issue

GroupDocs.Signature Product Family
1

To whom it may concern

We are experiencing issue with the Responsive Design on version 2.0 of https://eu-api.groupdocs.com.

We get a widget url that we use inside of a iframe.

The issue is that when I access groupdocs through the iframe on a mobile device the signature box does not scale correctly to the screen width

Here is how it is looking via the iframe: http://take.ms/jePJQ

Here is when we take the widget url straight up in the browser on a mobile device:

http://take.ms/j3iQa

Please assist

Kind Regards

Gerhard

2

Hello Gerhard,

Thank you for your request.

We have managed to reproduce the issue on our side and our Product team was informed about it. Unfortunately , at the moment there is no any workaround to avoid the issue, so please be patient, we will notify you when it will be resolved.

We apologize for the inconvenience.

Best regards,
Evgen Efimov

Your Document Collaboration APIs
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3

Hi Evgen

Does V3 solve this issue?

If so how much change is it to integrate with the newer version?

Kind Regards

Gerhard

4

Hello Gerhard,

Sorry, but at the moment we don’t have such information , because our Product team fixes all issues in queue order . So, when we will have any information from our Product team we will notify you.

If you will have more questions please feel free to contact us.

Best regards,
Evgen Efimov

Your Document Collaboration APIs
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