Free Support Forum - groupdocs.com

Send system-wide email notifications


#1

Should this setting (Send system-wide email notifications) prevent collaborators from receiving emails that they’ve been invited to review a document? If not, is there a way to stop GroupDocs from sending any email to any user under our plan?


Thanks.

#2

Hello,


Thank you for the request. Yes, if you uncheck this option the GropDocs service will not send any emails.

Best regards.

#3
Hello ,

We have good news for you.

The issues you have found earlier (filed as ANNOTATION-1132) have been fixed. Now you can disable the notifications for collaborators via this parameter.

Please try to use it and notify us about your results.

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Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+


#4

Unfortunetaly, our users are still receiving emails even with this feature unchecked. Is it not working? Thanks,


#5

Hello,


We are sorry to hear that. Could you please share with us this email and also your GroupDocs account email.

Thank you.

#6

Hi Pavel,


The email is pasted below. Our groupdocs account email is admin@mavengrp.com. We have the setting turned off, but we’re still receiving the emails.

You have been invited to participate in document annotation

GroupDocs TM

Dear admin@mavengrp.com,
admin@mavengrp.com wants you to collaborate on 'Crenshaw - CDs 100% PCS.pdf'.

Collaborate on Crenshaw - CDs 100% PCS.pdf now.

If you don't already have a GroupDocs account, set one up.

Kind regards,

The GroupDocs Team
GroupDocs.com
Work faster. Together.

Want to keep in touch? You'll find us on Twitter and Facebook.


#7
Hello,

Thank you for coming back.

We have managed to reproduce the issue at our side and we have logged this problem in our issue tracking system as ANNOTATION-1132. We have linked this forum thread to the same issue and you will be notified via this forum thread once this issue is resolved.

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Best regards,
Evgen Efimov

http://groupdocs.com
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+