Sent date not preserved whern converting eml to msg


When I convert an eml file to a msg file, sent date is not preserved. I tried to force PreserveOriginalDate to True, even if default value is true but result is the same.

If I convert the generated msg file to pdf, I can see the sent date is set to the moment I converted the eml to msg
If I convert the original eml file to pdf, sent date is correct.

Here is my code:
GroupDocs.Conversion.Options.Load.EmailLoadOptions loadOptions = new GroupDocs.Conversion.Options.Load.EmailLoadOptions { PreserveOriginalDate=false, ConvertOwned = false, DisplayBccEmailAddress=true, DisplayCcEmailAddress=true };
using (Converter converter = new Converter(fileName, () => loadOptions))
EmailConvertOptions options = new EmailConvertOptions() { Format=EmailFileType.Msg};
converter.Convert(newFileName, options);


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We have paid support, I just posted the message here so if anyone search for this problem, he knows about it.

Do you have any idea on when this will be resolved?


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This issue is already escalated and we are working on the fix. As there’s any further update, you’ll be notified.