Free Support Forum -

Service is Down. Inaccessible

I have not been able to access my account dashboard for the last 48 hours. There also has been nobody to respond to the other support channels. Upon logging in I receive the following error message (see attached screen grab). It then cycles for another minute or two then logs me out. THIS IS A MAJOR PROBLEM! One of which I need immediate response to.


Hello Andre,

Thank you for your request .

Our product team already working on this issue and will fix it ASAP. We will notify you, when it will be fixed.

Sorry for the inconvenience.


Best regards,

Evgen Efimov
Your Document Collaboration APIs
Follow us on LinkedIn, Twitter, Facebook and Google+