Signature field sometimes getting unsually big


#1

HI,
while we were integrating the groupdocs in our mobile app, we found an issue, that sometimes the signature field is getting unusually big, and sometimes small. why is it so? Does the signature field depend upon any document sizes? that is for small image, the field is getting large, and for large image the field is getting small.
Do you have any idea why is this so?

Thank you

regards
Melissa


#2
Hi Melissa,

We have created a bug ticket for this issue. When it will be resolved - you will be notified here.

Sorry for the inconvenience.

#3

Hi Pavel,
Is the bug resolved…? Please let me know if it is…

regards
Melissa


#4

Hi Melissa,


Unfortunately not yet, when the fix will be release you will get automatic notification.

Sorry for the inconvenience.

#5

Hi Pavel,
Any updates in this issue.?


regards
Melissa


#6

Hi Melissa,


Sorry for the delay. I have checked the issue ticket status and found out that it is not resolved yet. I will check it with our Product team and then return to you.

Sorry for the inconvenience.