We are using Group Docs Signature API in our custom application to send out contracts for signing. Currently we are facing issue where Signature signed by users is not visible when document is downloaded after signing.
Signature does appear in the audit report that Group Docs attaches with the signed contract. But the original place where users had signed the document is not visible. Either it has dimmed because of lighter color. This problem comes only when draw mode of signature is used. In the typed mode signature is visible and readable.