Hello,
We use Groupdocs viewer in one of our web application and we found that some Excel charts are not being displayed correctly in GroupDocs viewer. The attached screenshot shows that viewer does not show the chart header and legend labels correctly.
I also attaching a sample file to reproduce the issue at your end. Please resolve the issue.
Regards,
Vijendra
Hello Vijendra,
Hello Pavel,
Any updates on this issue?
Regards,
Vijendra
Hi Vijendra,
Hello Pavel,
When is the next release expected?
Regards,
Vijendra
Hello Vijendra,
Hello Pavel,
I have some serious concerns about it. What about the fix of bug I reported? and what if we don’t plan to upgrade to your “next generation” viewer in the near future?
We have a licensed version of your viewer and this bug is critical for our business. Requesting you to provide the fix as a part of release for current generation of viewer.
Regards,
Vijendra
Hi Vijendra,
Hi Pavel,
Good to hear that but can you provide us any specific timeline when you guys will share the library with fix?
Regards,
Vijendra
Hi Vijendra,
Hi Pavel,
We are still awaiting for the library with fix.
Regards,
Vijendra
Hi Vijendra,
Hi Pavel,
It has been more than 15 days past your promised date for fix. Please provide the fixed library ASAP.
Regards,
Vijendra
Hi Vijendra,
Hi Pavel,
Our license file is not recognized by the library you provided. We are getting error message "This viewer has been created using an unlicensed version of GroupDocs.Viewer for .NET which can only render the first 2 pages of a document."
We were using GroupDocs.Viewer_2.17.0-NET earlier and things were working fine with it. Please resolve the issue.
Regards,
Vijendra
Hi Vijendra,
Hi Pavel,
I shared the license file with you via email. Please confirm if you received it.
Regards,
Vijendra
Hi Vijendra,
Hi Pavel,
I sent you our license file at your above mentioned email id. Please check.
Regards,
Vijendra
Hi Vijendra,