Square characters instead of thai language

GroupDocs.Conversion Product Family
1

Hello we are using the groupdocs conversion 22.12 version and are running into a problem converting docx towards pdf. The thai langauge that is in the document is replaced by square characters.

How can we overcome this (ps: same result when using the online demo converter from your website)

You can find the document here: https://we.tl/t-I6I9pxQJTk

thanks a lot for your reply/assistance

1 Like
2

@Verthosa

Please take a look at this converted.pdf (864.5 KB) file. This is the output we generated using following code:

//C# code to convert DOCX to PDF
using (Converter converter = new Converter(@"D:/Instructions of using Document Control Module in eQMS.docx"))
{
      PdfConvertOptions options = new PdfConvertOptions();
      converter.Convert(@"D:/converted.pdf", options);
}

Let us know if you see any issue in this converted file.

3

Hmm, i will have a closer look, but on

it also shows square characters

I thought this always used the latest package?

4

@Verthosa

Web app related issue is already logged. Please take a look at this thread.
As far as back-end is concerned, please try the latest version of the API.