Free Support Forum -

Support document formats


Do you have a link to the document formats supported by the viewer. Thought it supported AutoCAD but attempting to open a DXF sample file I get the following error message :-

Unable to create an instance of the document. The format of the document is unsupported or the document is corrupted.

DXF file looks OK in google viewer.




Hello Richard,

We are sorry to hear that you faced with such issue. Please check all supported formats here - Could you please provide additional info for this issue. Also could you please describe all steps which you made and if possible send to us your dxf file so that our dev’s can reproduce your issue.

If you will have more questions please feel free to contact us.