System.OutOfMemoryException when calling GroupDocs.Conversion.License

GroupDocs.Conversion Product Family
1

Hello,

After a couple of weeks of usage of GroupDocs.Conversion without issues, I am facing the following error whenever I am calling the GroupDocs.Conversion : System.OutOfMemoryException.

I am unable to debug and understand what and why it throws such an error, spent some time on it and getting clueless, any help would be greatly appreciated.

2

@CyrusDaVirus

Please share following details and we’ll look into this scenario:

  • API version that you are using (e.g. 21.1, 21.2)
  • Sample code
  • Is this a document specific issue? If yes, please share the problematic file
  • Subscription date from your license file
3

Currently on the lastest version 21.2 but the behavior was the same with an older version. Upgrade did not help.
License date : January 2021
Project running in Outlook 2013, x86

Codewise :

public void LoadLicense()
{
try
{
////This is used when deployed thru VSTO
System.Reflection.Assembly assemblyInfo =
System.Reflection.Assembly.GetExecutingAssembly();
string assemblyLocation = assemblyInfo.Location;
Uri uriCodeBase = new Uri(assemblyInfo.CodeBase);
string ClickOnceLocation = Path.GetDirectoryName(uriCodeBase.LocalPath.ToString());
//string GroupsDocsLicPath = ClickOnceLocation + GlobalVar.GroupDocsLicLoc;
////This is used when deployed thru InstallShield
string ProgramFilesDirectory = Environment.GetFolderPath(Environment.SpecialFolder.ProgramFiles);
string GroupsDocsLicPath = ProgramFilesDirectory + GlobalVar.GroupDocsLicLoc;

//System.OutOfMemoryException right below when calling GroupDocs.Conversion
GroupDocs.Conversion.License license = new GroupDocs.Conversion.License();
license.SetLicense(GroupsDocsLicPath);

        }
        catch (Exception ex)
        {
            MessageBox.Show(new Form { TopMost = true }, "Something went wrong while setting the license - " + ex.Message.ToString());
        }
    }

With Process Monitor I can see a buffer overflow :

groupdocs_bufferoverflow.png (27.1 KB)

4

@CyrusDaVirus

Is this subscription expiry date? Could you please share the license file with us in a private message?