Taking a lot of time to load the documents in Groupdocs.viewerv

GroupDocs.Viewer Product Family
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1

Hello,

I am using GroupDocs.Viewer 20.8 in my application, and I have some documents which is taking huge amount of time to load in a GroupDocs Viewer

I also tried the same on the online portal but still it is taking Time to load online also.

sharing the documents for your reference.

Accel IT_6000014825_Gurgaon.pdf (48.4 KB)

ANK05611.pdf (1.3 MB)

SRN 1100018422 PO 6000014825.pdf (222.3 KB)

Yash_6100001998.pdf (45.7 KB)

YTL2409010 - AGILUS PATHLABS PRIVATE LIMITED - Sep’24 to Nov’24.pdf (1.7 MB)

Please note that the issue is raised by our client and it needs to be fixed on priority.

2

Hi @Niteen_Jadhav

We’re sorry for such inconvenience. Thanks for sharing the sample PDF files. But the GroupDocs.Viewer has different ways to view the input document: as HTML (HtmlViewOptions), PDF (PdfViewOptions), PNG (PngViewOptions) and JPEG (JpgViewOptions). Each of these modes has its own performance profile. Also, for each of these modes there are plenty of settings, which can affect the performance as well. So please provide a sample source code, using which you observe the long processing time, or at least describe the viewing mode and options, so we may narrow the investigation and reproduce your issue.

Thanks and waiting for your reply.

With best regards,
Denis