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Text/XML files do not load


I am using version 3.3.0 with the legacy demo and have noticed that when using HTML based rendering the text files do not load correctly or not at all…

In chrome text files just do not work. It displays a blank screen and sometimes throws some knockoutjs errors in the console.

It will display the 1st page in Ie and Firefox but if it is a large file it will not show all the data.

Please let me know if there is a quick fix for this. Thank you.

I have also attached a text file to demonstrate this problem



Hi Robert,

Thanks for posting your issue.

We apologize for inconvenience. We are investigating your issue and shall get back to you shortly. Please stay tuned.

Warm Regards


Hi Robert,

Thanks for your patience.

We have successfully reproduced the issue you reported. We have logged the issue at our end and once we have any update/fix on it, we will notify you.

Thanks for your cooperation.

Warm Regards


Hi Robert,

We are pleased to inform you that your issue related to rendering .txt files has been resolved. Please download latest GroupDocs.Viewer front end applications from GitHub and share your experience with us.

Thanks for your cooperation and patience.

Best Regards