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The subscription included in this license allows free upgrades until 2018-11-21, but this version of the product was released on 2018-12-18


#1

Hi Team,

I am facing a issue regarding licence .

Please help to assist me asap.

Error Message:
LicenseCells: The subscription included in this license allows free upgrades until 2018-11-21, but this version of the product was released on 2018-12-18. Please renew the subscription or use a previous version of the product.
LicensePdf: The subscription included in this license allows free upgrades until 21 Nov 2018, but this version of the product was released on 28 Jan 2019. Please renew the subscription or use a previous version of the product.
LicenseSlides: The subscription included in this license allows free upgrades until 2018-11-21, but this version of the product was released on 2018-11-30. Please renew the subscription or use a previous version of the product.
LicenseWords: The subscription included in this license allows free upgrades until 21 Nov 2018, but this version of the product was released on 01 Dec 2018. Please renew the subscription or use a previous version of the product.
LicenseEmail: Failed to set license. Details: The subscription included in this license allows free upgrades until 21 Nov 2018, but this version of the product was released on 30 Nov 2018. Please renew the subscription or use a previous version of the product.
LicenseTasks: The subscription included in this license allows free upgrades until 21 Nov 2018, but this version of the product was released on 30 Nov 2018. Please renew the subscription or use a previous version of the product.
LicenseNote: Failed to set license. Details: The subscription included in this license allows free upgrades until 21 Nov 2018, but this version of the product was released on 01 Dec 2018. Please renew the subscription or use a previous version of the product.


#2

@saras1234,

Can you please share the subscription expiry date from your license? You can do this by opening the license file in a text editor such as notepad.


#3

HI Team,

Please check the details from below content :

SDG Corporation saras.kumar@sdgc.com Developer OEM Limited to 1 developer, unlimited physical locations 190905052007 807218 This is a redistributable license GroupDocs.Editor for Java Enterprise f624bea1-9e8d-4549-ac4b-c497206a6dd8 **20200905** ** 20191005** This is a temporary license for non-commercial use only and it will expire on 2019-10-05. 3.0 https://purchase.groupdocs.com/policies/use-license

#4

@saras1234,

Please share your license file in a private message.


#5

@saras1234,

We investigated your scenario using the license file that you shared in private message.
That license file works perfectly. For further investigation, please share details below:

  • When do you face this exception? Please share complete log.
  • Please share a console application using that this issue could be reproduced
  • Share your complete development environment details
  • See if you can reproduce this issue using this example project