YuliaF
1
Hello
I came across a similar issue with my tiff file
Api version is 20.8, .net
Link to file: https://drive.google.com/file/d/1AITox5rJXzwBdPjdwsG9zM8ANJci-gII/view?usp=sharing
Also I noticed that I can’t convert this file on group doc demo, convert button is disabled
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@YuliaF
Could you please specify the output file format? We can convert the provided TIFF to PDF/Word without any issue.
YuliaF
3
The output file format is pdf. I attached a screen from loading this file in Online File Conversion | Free GroupDocs Apps
MicrosoftTeams-image (1).png (64.8 KB)
We convert in this way:
Stream document = GetDoc();
using (var fileConverter = new Converter(() => document))
{
var convertedDocumentStream = new ConvertedDocumentStream((converted) =>
{
converted.CopyTo(result);
converted.Dispose();
});
fileConverter.Convert(() => new MemoryStream(), convertedDocumentStream, GetPdfOptions());
}
@YuliaF
We are looking into this scenario. Your investigation ticket ID is CONVERSIONNET-4802.