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Unable to open PDF-clone of the document

Hi Team,

We are facing the issue only with word documents while opening the Documents(.docs) through Groupdocs viewer(We are not facing the issue with PDFs).


Please find the attached screenshot error message.

Request you support to resolve this issue.

Hi Ramanas,


Thanks for using GroupDocs.Viewer for .NET.

Can you please tell us version of the API you are using at your end? We shall be looking forward to your response.

Warm Regards