Unable to use uploaded doc to create envelope


#1

I am trying to use a url to upload a document and use the uploaded document to create an envelope. Following is the API request for uploading the document:

POST /storage/{userId}/urls?url={url}
{url} : https://api.groupdocs.com/v2.0/signature/945fc5dcf4632053/envelopes/34cd232cac6a07721d3a28e3cb74373d/documents/get?signature=z2UxjrETU29UpekjpzrxW6VkRP8

{
“result”: {
“adj_name”: null,
“url”: “https://api.groupdocs.com/v2.0/shared/files/ff3813b3f90c1d5e19f79a308b60fe6042b8a4941417a39de32cbe510d49d664”,
“type”: “Html”,
“file_type”: “Html”,
“size”: 0,
“version”: 1,
“view_job_id”: null,
“thumbnail”: “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”,
“upload_time”: -62135596800000,
“id”: 2358035,
“guid”: “ff3813b3f90c1d5e19f79a308b60fe6042b8a4941417a39de32cbe510d49d664”
},
“status”: “Ok”,
“error_message”: null,
“composedOn”: 1507752109984
}

I then use the document guid to add document to an envelope:

POST /signature/{userId}/envelopes/{envelopeGuid}/document/{documentGuid}?parseFields={parseFields}&order={order}

https://api.groupdocs.com/v2.0/signature/945fc5dcf4632053/envelopes/bdab68f5409c3f0f4e702c3fcf58c2ed/document/ff3813b3f90c1d5e19f79a308b60fe6042b8a4941417a39de32cbe510d49d664

This is the response I get:
{
“result”: {
“envelopeId”: null,
“document”: null
},
“status”: “Failed”,
“error_message”: “Conversion impossible”,
“composedOn”: 1507759381282
}

Can you help me understand why is this error being generated? I have a requirement where I do not have a document on file but I will be receiving a hosted document URL (probably in Amazon S3 bucket) and I need to be able to use it to add a signing block and send it for signing.


#2

Hi @sudiptamodak I’m sorry to hear that you have such issue - this is a known bug which will be resolved soon.
I will notify you here when the fix will be available.

Sorry for the inconvenience