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Unable to view CAD (*.dwg) file

Hi


We are unable to view the attached ( CAD - *.dwg ) file in the viewer. Can you please verify and provide a solution for the same.

Hi there,


Thanks for posting your issue.

Can you please tell us the version of the API you are using? Also, please mention whether you are using .NET, Java or Cloud API. We shall be waiting for your response.

Warm Regards

The issues you have found earlier (filed as VIEWERNET-905) have been fixed in this update.


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Hi Usman,


We are using .NET with Group Docs Viewer version 3.6.0.


Hi there,


Thanks for providing the required information.

We have successfully reproduced your reported problem at our end. The issue has been logged in our internal Issue Tracking System with ID VIEWERNET-905. We shall further investigate this issue and once we have any information, we will notify you here.

Thanks for your cooperation.

Warm Regards

Hi there,


We are happy to inform you that the fix will be available in the next monthly release which is GroupDocs.Viewer for .NET 3.8.0. Once version 3.8.0 is released, you will get a notification here.

In case of any further questions, please feel free to let us know.

Warm Regards


Hi Usman,


Thanks for the update.

To be more clear…

1. The GroupDocs API we used was 3.6.0

2. The DWG file we tried to view was a 2004 file.

3. In your documentation it says that the 2004 autocad files are supported in this version (3.6.0).

So, from your reply, we assume that this (Autocad 2004) is not working correctly in the current version and this will be fixed in the next version (3.8.0). Is this right?

Could you also update us what all versions of Autocad will be supported in 3.8.0?

Thanks.

Hi there,


I am writing inline answers of your questions.

So, from your reply, we assume that this (Autocad 2004) is not working correctly in the current version and this will be fixed in the next version (3.8.0). Is this right?

Yes, GroupDocs.Viewer for .NET 3.7.0 supports rendering of DWG (2004, 2005, 2006), DWG (2010, 2011, 2012), DWG (2013, 2014, 2015, 2016) files. However, some of the files are not getting rendered properly because of some issue in the back end API which is fixed in up coming release (v3.8.0).

Could you also update us what all versions of Autocad will be supported in 3.8.0?

Currently, we are unable to provide you this information. However, if the support of any other version of DWG is added in version 3.8.0, we’ll inform you via this forum thread.

In case of any confusion, please feel free to contact us.

Warm Regards