Unable to view document having AD RMS template

GroupDocs.Viewer Product Family
1

Hello,


I am evaluating Groupdocs.Viewer 16.12. which is working fine with normal documents but if i try to view a word document having AD RMS template applied on it, it does not get open.

Can we view a document having AD RMS template applied ?

2

Hi Dave,


Thanks for taking interest in GroupDocs.Viewer for .NET.

Can you please provide us the problematic document to investigate the issue our end? We shall be looking forward to your response.

Warm Regards
3

Hello,


Thanks for the quick reply. Please find attached word documents. i have attached 2 document one simple word document and another one is having AD RMS template applied on it.


really appreciate your help.
4

Hi Dave,


Thanks for providing the problematic document.

We have reproduced your reported issue at our end and logged it in our Issue Tracking System. We shall further investigate this issue and in case of any further updates, we’ll keep you informed.

Warm Regards
5

Hi Dave,


Thanks for being patient.

At the moment, we are not providing the support of rendering Word document with AD RMS template applied on it. Also, there is no plan to implement this feature in the near future. However, in case we have any updates, we’ll keep you notified.

In case you would have any other query, please do let us know.

Warm Regard