Free Support Forum - groupdocs.com

UnknownException in Compare


#1

Hi,


We deployed our GroupDocs integration to our QC server and found an unhandled error (see attached). Our dev and QC enviroonments are almost identical.

The result of this error is that the result file is never created.

I am out of ideas. What could be causing this issue?

Thanks.


Leo

#2

Hi Leo,


We are sorry to hear that you have such issue. Could you please share with us more info about the issue. We need next: code examples, documents examples, environments description and detailed description of how to reproduce this issue.

Thank you.

#3

Hi Pavel,


After further investigation, I found that the file being created in our application has been corrupted. This is what causing the issue for us.

I fixed our code, and it is working fine now.


Thanks,



Leo

#4

Hi Leo,


Glad to hear that you have fixed the issue and thank you for the notification.

If you will have any questions please feel free to contact us.

Best regards.