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URGENT HELP -reg. - Groupdocs Viewer 16.1.0.0

We purchased GroupDocs.Viewer for .NET April this year. order id 160426074312

We want to upgrade our GroupDocs.Viewer for .NET current 3.0.0.0 version to the latest version 16.11.0

I downloaded the the newer version from http://downloads.groupdocs.com/

Also i downloaded the sample project from -

http://www.groupdocs.com/Community/forums/groupdocs.viewer-product-family/4/showforum.aspx

I set the license key using Utilities.ApplyLicense() and copied my license key on the required path under licensePath variable.public const string licensePath = "../../../../Data/Storage/GroupDocs.Viewer.lic"


Problem is the output file still shows the "Evaluation version" watermark.

Please help.

Thanks

Parag Sarin(psarin2@csc.com)



Hi Parag,


Thanks for using GroupDocs.Viewer for .NET.

Can you please tell us whether the evaluation version watermark only appears when you upgrade the API to version 16.11.0 or it also appears when you render the document using version 3.0.0? Before rendering the document using each version, please clear the contents of temp folder which will be located in your storage directory. Please try and share the outcomes with us.

Warm Regards
I have not integrated this newer version in our project.
I just downloaded sample project from github and try to test the newer version with our key.

https://github.com/groupdocs-viewer/GroupDocs.Viewer-for-.NET/tree/master/Examples


And used my license key to generate the output pdf document. Convert word doc to pdf using


ViewGenerator.RenderDocumentAsPDF("word.doc");


I set the key using this Utilities.ApplyLicense();


I just downloaded sample project from github and try to test the newer version with our key.


I am also attaching sample input and output file.

Please help.


Thanks




I have not integrated this newer version in our project.
I just downloaded sample project from github and try to test the newer version with our key.

https://github.com/groupdocs-viewer/GroupDocs.Viewer-for-.NET/tree/master/Examples


And used my license key to generate the output pdf document. Convert word doc to pdf using


ViewGenerator.RenderDocumentAsPDF("word.doc");


I set the key using this Utilities.ApplyLicense();


I just downloaded sample project from github and try to test the newer version with our key.


I am also attaching sample input and output file.

Please help.


Thanks

Hi Parag,


Thanks for providing the details.

I have tested the example project with the latest version of GroupDocs.Viewer for .NET and your provided document is rendering into PDF without any issue. It seems that the issue is with the path to the license file. Please verify that you have provided the correct path of the license file in Utilities.cs class and the license file is physically located in that folder. After verification, please remove the files from temp folder located in storage directory and run the project again. Hope it helps.

Warm Regards