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Verizon Wireless Vendor - Not Allowing Doc Review

Hello,


I am receiving the attached “unknown user” error when I attempt to review documents in Verizon SiteTraker. Can you please assist?


Thanks,

Clay Springer

This message was posted using Email2Forum by pavelteplitsky. (private)
Hi,

Thank you for the request. To view the documents you should be added as a sub-user to the main GroupDocs account that Verizon SiteTraker use or the view/embed link for the document should contain "signature" property in the URL. This property can be added and generated via the GroupDocs SDK, for more info please check this documentation .

Also you can check documentation related to the document access rights.

All these should be made by the Verizon SiteTraker owners so please notify them with this info.

Best regards.