We are experiencing an issue with the viewing the pdf files
We are trying to view the pdf file with group docs but first two pages get blank, the file is attached with this ticket
Please check them and assist us in resolving the issue.
COPD.pdf (607.2 KB)
Can you please provide more details about the issue you are facing with the PDF file? Specifically, what steps are you taking to view the file, and what platform or application are you using?
Hi Thomas,
We already know about this issue, the file “COPD.pdf” is attached in the another PDF file “FINF-25-025.pdf”, that you’ve posted here. First two pages are almost blank when rendering it to the HTML format.
This issue is a bug and it is logged as " VIEWERNET-5374" in our internal bug tracking system and also attached to this forum topic. We will notify you when it will be fixed. Sorry for the inconvenience. If this is acceptable for you needs, you can render “COPD.pdf” to the PNG and/or JPEG — in that case there are no issues with first 2 pages.
With best regards,
Denis Gvardionov.