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WebSphere HEAP Memory Allocation


On our local workstation, in RAD workspace, Groupdocs Viewer and Converter deploy and run fine with our Application EAR, functioning within expected memory usage ranges.

But, when we attempt to deploy to the server environment, it appears that HEAP memory allocation spikes until it can longer compile the deployed resources. As such, we are able to promote the EAR.

Has any other customer reported a similar experience and/or do you have any troubleshooting tips we can employ?



Hello Mike,

Thank you for your inquiry,

I would like to request you to provide us the following information.

1) Version of GroupDocs.Viewer for Java.
2) Screenshot of the error.
3) Operating system information.

Many Thanks.