Free Support Forum - groupdocs.com

White branding signature embeds


#1

Hello,

We have a business account, we want to white brand the signature embeds on our website with our logo. We have uploaded our logo in the apps section of our account but it does not work to change the logo on signature embeds. Please let us know how we can change the logo.

Thanks


#2

Hello,


We are sorry to hear that you have such issue. Could you please share with me your business account user name that we can check its logs and found out the issue reason.

Thank you.

#3

Hello,

Our user name is tech@lawyerPros.com

Thanks


#4

Hi,


Sorry for the delay. We have investigated your account logs and we doesn’t find any issues. Could you please share with us a screenshot of the issue.

Thank you.

#5

Hello,
Attached is the screenshot. We want the powered by groupdocs logo on the viewer to be replaced by our logo.
We have uploaded our logo in our groupdocs account. It is not showing up on the viewer.

Please review.


#6

Hi,


Thank you for the screenshot. Now its clear that you want to change the logo in the embeded Signature app. Unfortunately this functional available only for the Viewer app.

We will add it to our road map for future implementation and notify you when it will be available.

Sorry for the inconvenience.

#7

We need something similar, but are ok with the group docs logo, but want each e-sign envelope to be able to have a different company/contact since we have CRM with many different companies who would share same volume account



Is this possible? If yes, then HOW? Otherwise, we need to purchase something other than group docs


#8

Any updates? Timeline?


#9

Hi,


Thank you for coming back. To set different contact to the envelop you should create a sub-user inside your GroupDocs account and then use it to create an envelop.

Best regards.

#10

Hi,


Thank you fro asking. Sorry, but according on our support policies we doesn’t provide any estimates.

We will notify you when we will have any news.

Best regards.