Free Support Forum - groupdocs.com

Why this document doesn't open?


#1

https://apps.groupdocs.com/document-viewer/Embed/b18e17fa26095e43affc7768552818db7e3f2bb5a8f7726543e1910a58c441b9


In browser console:
Request URL:https://apps.groupdocs.com/document-viewer/GetImageUrls
Request Method:POST
Status Code:500 Internal Server Error

Here is another one, it opened once and doesn’t open now.
https://apps.groupdocs.com/document-viewer/Embed/d8436f4301fc7198afa6a3f855fbe8f9875e9ef749fa2f65abb5d7ac7a3fd11c
http://prntscr.com/3oye53


#2

Hello,

We are sorry to hear that you have such issue. We investigated the issue and found out a bug in our service. Our developers already are working on the issue. We will roll out a hotfix in the next few days to resolve this issue.